IMPORTANT - PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCEPTING THIS
AGREEMENT, THEN PRINT THESE TERMS AND CONDITIONS AND STORE THEM ALONG WITH ALL CONFIRMATION
EMAILS, ADDITIONAL TERMS, TRANSACTION DATA, GAME RULES AND PAYMENT METHODS RELEVANT
TO YOUR USE OF THE SITE. WE WILL NOT FILE OUR CONTRACT WITH YOU SO PLEASE PRINT
IT OUT FOR YOUR RECORDS. THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE (AS SET
OUT IN THE FINAL PARAGRAPH).
Notification of these terms and conditions constitutes the making of an offer, which
you accept by clicking on 'Submit' or 'I Agree'. When acceptance reaches us (as
defined below), a legally binding agreement on these terms and conditions is concluded
between (a) you, the end user, and (b) VideoCardroom Ltd. ('Company',
'we', 'us' or 'our' as appropriate).
The Company provides the services and any other online platform provided by us ('Platforms')
on which you access our services ('Services') using your Account
(defined below).
1. Applicability of Terms and Conditions.
By registering and/or joining on this website you have read this Agreement , you
agree to comply with this Agreement, and you acknowledge that your failure to comply
with this Agreement may result in disqualification, Account closure, forfeiture
of funds and/or legal action against you, as appropriate and as further specified
in this Agreement. If you have any questions regarding this Agreement, we encourage
you to seek independent counsel prior to installing the software and/or before continuing
with the registration process. You acknowledge that if you accept this Agreement,
we will start providing you with the benefit of our Services immediately. As a consequence
of this, if you accept this Agreement when registering for our Services, you will
not later be able to cancel your registration, although you can terminate this Agreement
and close your account under section 22 below.
2. Legality of Participation in Games.
You may only participate in the Games (defined below) if you are over 18 years of
age (or such other minimum legal age in the jurisdiction where you are connecting)
and it is legal for you to do so according to the laws that apply in the jurisdiction
from where you are connecting. You understand and accept that the Company is unable
to provide you with any legal advice or assurances and that it is your sole responsibility
to ensure that at all times you comply with the laws that govern you and that you
have the complete legal right to play the Games. Any participation in the Games
is at your sole option, discretion and risk. By playing the Games, you acknowledge
that you do not find the Games or Services to be offensive, objectionable, unfair,
or indecent in any way.
Playing poker online from within the
United States
maybe illegal. Therefore we do not accept players who represent that they will be
playing from the
US
. We also do not accept deposits from US financial institutions.
If a player discloses or we discover, that they are playing from the
US
any account balance would be returned to the player and the account closed.
By applying for this account you are representing to VideoCardroom Ltd
that you will NOT be playing from the
US
.
3. Play Money and Real Money Games.
By registering for the Services you will be able to access (through our Software
- defined below) both 'play money' games and tournaments ('Play Money Games'
or 'Play for Free Games' respectively) and 'real money' games and
tournaments ('Real Money Games' or 'Play for Real Money Games'
respectively), collectively the VideoCardroom games ('Games'). No purchase is necessary
or required to play the Play Money Games, save in respect to any cost you may incur
to access the Services, charged by your Internet service provider or telecommunications
provider, and you may play the Play Money Games without betting money. The Company
reserves the right to suspend, modify, remove and/or add any Game in its sole discretion
with immediate effect and without notice and the Company will not be liable for
any such action.
4. Registration.
To play on the Platforms, you will first need register for a Account with
us (an 'Account') by choosing a unique Account name and password and entering other
information that we ask for on our registration form such as (but not limited to)
your first and last name, address, email, gender, birth date and telephone number.
You agree to provide only true, complete and current information and you further
agree to update this information as necessary to keep it true, complete and current.
Our Cashier Player Registration process will include an opportunity, when you make
a deposit, for you to confirm or amend any details that you have submitted during
the registration process that are incorrect. You can also
contact us.
5. True Identity and One Account.
The name on your Account must match your true and legal name and identity and the
name on your Account registration must match the name on the credit card(s) or other
payment accounts used to deposit or receive monies in your Account. You are prohibited
from holding more than one Account. If you have more than one (1) Account or Accounts
in different names, then you must contact us immediately to have your Accounts managed
so that you only have one (1). If you have lost your Account name or password, please
contact us for a replacement.
6. Rules and Procedures of the Games.
You must play the Games pursuant to the generally accepted game rules set out in
the Game Rules section, and the procedures specifically set out in the VideoCardroom
Ltd How to Play and Poker Rules section and including all other rules and regulation on our website.
7. Anti-Cheating Software.
We are committed to detecting and preventing software programs that are designed
to enable artificial intelligence ('AI Software') to play on our
Platforms such as, but not limited to opponent-profiling, player collusion, cheating
software or anything else that we deem enables you to have an unfair advantage over
other players. You acknowledge that the Company will take measures to detect and
prevent the use of such programs and AI Software using methods (including but not
limited to reading the list of currently running programs on a player's computer)
and you agree not to use any AI Software and/or any such programs. .
8. No Company Employees or Affiliates.
If you are an officer, director, employee, consultant or agent of the Company or
one of its group companies, or suppliers or vendors, you are not permitted to register
with VideoCardroom or to participate directly or indirectly in any of the Games
(each an 'Unauthorised Person'). Similarly, relatives of Unauthorised Persons are
not permitted to register with VideoCardroom or to participate directly or indirectly
in any of the Games. For these purposes, the term 'relative' shall include (but
not be limited to) any of a spouse, partner, parent, child or sibling.
9. Copyrights and Trademarks.
The terms VideoCardroom and any other marks used by VideoCardroom are the trademarks,
service marks and/or trade names of the Company or one of its group Companies or
its licensors. Further, all other material used by VideoCardroom, including but
not limited to the Software, images, pictures, graphics, photographs, animations,
videos, music, audio, text (and any intellectual property rights in and to any of
the same) belong to the Company or one of its group companies and/or our licensors
and is protected by copyright and/or other intellectual property rights. You obtain
no rights in such copyright material or trade or service marks and must not use
them without the Company's written permission.
10. Software.
You may install and use the computer programs we make available from the Platform
('Software') on a hard disk or other storage device and make backup
copies of the Software, provided that such use and backup copying is only for your
own personal use for participating in the Games in accordance with this Agreement,
and further, that such installation and use is made through a computer of which
you are the primary user. The Software's structure, organisation and code are the
valuable trade secrets of the Company and/or its group Companies and/or its licensors.
You obtain no rights to the Software except to use it in accordance with this Agreement.
Save as expressly permitted by law, you are strictly prohibited from, and agree
not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise
attempt to discover the source code of the Software or any part of it or to create,
publish or distribute derivative works from the Software. You agree that the Software
will not be shipped, transferred or exported into any country or used in any manner
prohibited by any applicable laws, restrictions or regulations.
11. Play Money and Real Money Account Funding.
'Play money' funds have no value in and of themselves and are kept separate from
'real money' funds. They are not transferable to a 'real money' account nor are
they redeemable for any currency. To play the Real Money Games, you will be required
to pay funds into your Account by any of the methods specified from time to time
by VideoCardroom. Such funds will be deposited into your Account upon actual receipt
of funds by the Company and/or its agents. Minimum and maximum limits may be applied
to the payments into your Account, depending upon your history with VideoCardroom,
the method of deposit, and other factors as determined solely by the Company. The
Company is not a bank and funds are not insured by any government agency. All payments
to and from your Account must be paid in the currencies available on the Services
from time to time and shall not bear interest and all payments into your Account
must be from a payment source on which you are the named account holder. If permitted,
you may make transfers from your Account to fund another player's account solely
for the purposes of playing the Games and such transfers will be subject to other
applicable terms and the restrictions on cash outs therein.
12. Electronic Service Provider.
In order to play the Real Money Games, you will be required to send money to and
receive money from us. The Company may use third-party electronic payment processors
and/or financial institutions ('EPPs') to process such financial
transactions. You irrevocably authorise us, as necessary, to instruct such EPPs
to handle Account deposits and withdrawals from your Account and you irrevocably
agree that the Company may give such instructions on your behalf in accordance with
your requests as submitted using the relevant feature on our website. You agree
to be bound by the terms and conditions of use of each applicable EPP, in the event
or conflict between this Agreement and the EPP's terms and conditions then this
Agreement shall prevail.
13. Bonuses.
We may from time to time offer you complimentary or bonus amounts to be credited
by the Company into your Account. Such Bonuses may only be used in the Games as
may be specified when the Bonus is offered to you and acceptance of any Bonus shall
be in accordance with additional terms and conditions we may make available to you
in respect of each such Bonus offering, and bonus release restrictions contained
in the relevant offer. Offers may be used only ONCE unless otherwise specified.
You are not entitled to withdraw any Bonus amounts and you may not take any cash
out from your Account without first complying with the applicable terms including,
without limitation, in respect of any qualifiers or restrictions.
14. Cash Outs.
Your account balance is the amount of real money held in your Account to access
the Real Money Games, plus or minus any accrued winnings or losses from playing
the Games, less any rakes or entry fees, and less any amounts previously withdrawn
by you or amounts forfeited or reclaimed by the Company due to any known or suspected
fraud or due to deposits or other transactions rejected or cancelled by your bank
or any relevant third-party bank (whether as a result of insufficient funds, charge-backs
or otherwise), any Inactive Account Fees (see section 16 below) or any sums that
are otherwise deductible or forfeited under this Agreement ('Account Balance').
Acceptance of cash out requests is subject to any deposit method restriction, bonus
restrictions and Security Reviews (as set out below) and any other terms of this
Agreement. All amounts you withdraw are subject to the transaction limits and any
processing fees for certain withdrawal methods that we notify you of before cashing
out. Further, the Company may report and withhold any amount from winnings in order
to comply with any applicable law. All federal, state and local taxes due in connection
with any winnings awarded to you are your sole liability. Account Balances cannot
be transferred, substituted or redeemed for any other prize. Payment of funds that
you withdraw shall be made by cheque, wire, credit card and/or any other manner
that the Company selects in its sole discretion, although we will try to accommodate
your preferences as indicated by you when you register. Payments will be made as
soon as reasonably possible, although there may be delays due to any Security Review
(see section 20 below) undertaken by the Company and save where Company holds any
such payments in accordance with this Agreement.
15. Abusive or Offensive Language.
Abusive or offensive language will not be tolerated on the chat boards, Games, or
otherwise by you on VideoCardroom sites or with Company staff. Any violation of
this policy will result in a suspension of playing privileges or such other action
as may be reasonably required by the Company to ensure compliance. In addition,
you are not entitled to make untrue and/or malicious and/or damaging comments with
regard to the Company's operation in any media or forum.
16. Disclosure of Account name and password.
You agree to keep your Account name and password secret and confidential and not
to allow anyone else to use it. If you intentionally or unintentionally, directly
or indirectly, disclose your Account name and password to another person, and such
disclosure results in a third party participating in the Games using your Account
name and password, such participation may be held valid, and you will not be refunded
any resulting losses at the Platform, regardless of whether or not the third party
had your consent or not. The Company shall not be required to maintain Account names
or passwords although if you have lost your Account name or password, please contact
us for a replacement. If you misplace, forget, or lose your account name or password
because of anything other than Company's error, the Company shall not be liable.
17. Fraudulent Activities, Prohibited Transactions, and System Errors.
The Company has a zero tolerance policy towards inappropriate play and fraudulent
activity. If, in the Company's sole determination, you are found to have cheated
or attempted to defraud the Company or any other user of any of the Games in any
way including but not limited to game manipulation or payment fraud, or if the Company
suspects you of fraudulent payment, including use of stolen credit cards, or any
other fraudulent activity (including any chargeback or other reversal of a payment)
or prohibited transaction (including money laundering), the Company reserves the
right to suspend and/or close your Account and to share this information (together
with your identity) to other online gaming sites, banks, credit card companies,
and appropriate agencies.
In the interests of data protection, security and avoidance of fraud the Company
does not permit use of any communication channels (including dealer table chat boards)
to offer or promote any offers, products and services (whether yours or a third
parties). You are expressly prohibited from posting information or contacting our
customers to offer or promote any offers, products or services.
You must inform us as soon as you become aware of any errors with respect to your
account or any calculations with respect to any bet or wager you have placed. In
the event of any system failure or game error (a divergence from the normal functioning
of the game logic for whatever reason) that results in an error in any odds calculation,
charges, fees, rake, bonuses or payout (System Error) the Company will seek to place
all parties in the position they were in before the error occurred. The Company
reserves the right to declare null and void any wagers or bets that were the subject
of such System Error and to take any money from your account relating to these bets
or wagers or, if there are insufficient funds in your account, demand that you pay
us the relevant outstanding amount relating to these bets or wagers. In all circumstances
whereby the Company (in its sole discretion) determines a System Error has been
used to gain an unfair advantage, the Company reserves the right to consider this
activity to be subject to Section 19 (Forfeiture and Account Closure) of these Terms
and Conditions of Use.
18. Security Review.
To maintain a high level of security and integrity in the system, the Company reserves
the right to conduct a security review at any time to validate your identity, age,
the registration data provided by you, to verify your playing of the Games and your
financial transactions for potential breach of this Agreement and of applicable
law. As such, you authorize us and our agents to make any inquiries of you and for
us to use and disclose to any third party we consider necessary to validate the
information you provide to us or should provide to us in accordance with this Agreement,
including but not limited to, ordering a credit report and/or otherwise verifying
the information against third-party databases. In addition, to facilitate these
security reviews, you agree to provide such information or documentation as the
Company, in its unfettered discretion, may request.
19. Forfeiture & Account Closure.
21.1 THE COMPANY RESERVES THE RIGHT, IN ITS UNFETTERED DISCRETION AND IN RELATION
TO YOUR ACCOUNT, ANY RELATED EPP ACCOUNT, ANY ACCOUNTS YOU MAY HAVE WITH OTHER SITES
AND/OR CASINOS AND/OR SERVICES OWNED OR OPERATED BY OR ON BEHALF OF THE COMPANY
AND ANY SERVICES THAT SHARE THE SHARED GAME/TABLE PLATFORM, TO WITHHOLD YOUR ACCOUNT
BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER ANY PAY-OUTS, BONUSES AND WINNINGS IF:
(i) You are in breach of any term of this Agreement;
(ii) The Company should become aware that you have played at any other online gaming
site or services and are suspected of fraud, collusion (including in relation to
charge-backs) or unlawful or improper activity;
(iii) You have 'charged back' or denied any of the purchases or deposits that you
made to your Account;
(iv) If you become bankrupt or analogous proceedings occur anywhere in the world.
19.2 If, after a Security Review (see section 20 above) has been performed, you
have either:
(i) Been found not to have been in compliance with this Agreement; or
(ii) Not provided responses satisfactory to the Company in its sole discretion within
any reasonable timeframe specified in a security review request or (where none has
been specified 30 days from the sending or making of the request); then ANY WITHHELD
ACCOUNT BALANCES WILL BE DEEMED FORFEITED AND YOUR ACCOUNT CLOSED.
20. Termination.
You are entitled to close your Account and terminate this agreement at any time
by sending an email or telephoning us using the details on the contact us page
and we will respond within a reasonable time provided that you continue to assume
responsibility for all activity on your Account until such closure has been effected
by us. The company is entitled to terminate this agreement immediately on notice
(or attempted notice) to you at the email address you have provided the Company.
Where the Company has terminated as a result of a failed Security Review, any Account
Balances in your Account are non-refundable and deemed forfeited.
21. INDEMNITY.
YOU AGREE TO HOLD THE COMPANY, ITS EMPLOYEES, OFFICERS, DIRECTORS, LICENSEES, LICENSORS,
AFFILIATES, AND SUBSIDIARIES HARMLESS AND FURTHER AGREE TO FULLY INDEMNIFY THEM
FROM ANY AND ALL COSTS, EXPENSES, LIABILITIES AND DAMAGES WHATSOEVER THAT MAY ARISE
AS A RESULT OF YOUR BREACH OF THIS AGREEMENT.
22. LIMITATIONS AND EXCLUSIONS.
i. YOUR ACCESS TO VIDEOCARDROOM SITES, DOWNLOAD OF THE SOFTWARE
AND PARTICIPATION IN THE GAMES IS AT YOUR SOLE OPTION, DISCRETION AND RISK. THE
COMPANY SHALL NOT BE LIABLE FOR COMPUTER MALFUNCTIONS OR ATTEMPTS BY YOU TO PARTICIPATE
IN THE GAME BY METHODS, MEANS OR WAYS NOT INTENDED BY THE COMPANY.
ii. THE SERVICES, ONLINE SITES, GAMES AND THE SOFTWARE ARE PROVIDED TO YOU "AS IS,"
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED (WHETHER BY LAW, STATUTE
OR OTHERWISE), INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
OF APPLICABLE LAWS AND REGULATIONS. THE COMPANY DOES NOT WARRANT THE FUNCTIONS CONTAINED
IN THE SERVICES, THE GAMES OR THE SOFTWARE WILL MEET YOUR REQUIREMENTS, NOR THAT
THEIR OPERATIONS WILL BE UNINTERUPPTED OR ERROR FREE.
iii. THE ENTIRE RISK AS TO THE USE QUALITY AND PERFORMANCE OF THE SERVICES, THE
GAMES AND THE SOFTWARE BY YOU LIES WITH YOU.
iv. THE COMPANY'S MAXIMUM LIABILITY TO YOU OR ANY THIRD PARTY ARISING OUT OF THIS
AGREEMENT OR YOUR USE OF THE SERVICES, THE GAMES OR THE SOFTWARE, WHETHER FOR BREACH
OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL BE LIMITED TO THE AMOUNT,
IF ANY, YOU HAVE PAID IN RAKES AND FEES IN RELATION TO YOUR ACCOUNT IN THE PREVOUS
12 MONTHS.
v. THE COMPANY WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSSES, COSTS AND EXPENSES IN CONNECTION WITH OR ARISING
OUT OF THIS AGREEMENT OR YOUR USE OF THE SERVICES, THE GAMES, OR THE SOFTWARE, HOWEVER
THEY ARISE, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE,
EVEN IF THE COMPANY RECEIVED PRIOR NOTICE OF THE POSSIBILITY OF SUCH DAMAGE.
vi. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY MALFUNCTIONS OF THE SOFTWARE,
BUGS OR VIRUSES, RESULTING IN LOST DATA OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT
OR SOFTWARE. FURTHER, THE COMPANY IS NOT REQUIRED TO PROVIDE REDUNDANT OR BACKUP
NETWORK AND/OR SYSTEMS.
vii. TO THE EXTENT THAT THE COMPANY MAY NOT, AS A MATTER OF LAW, DISCLAIM ANY LIABILITY
OR EXCLUDE ANY IMPLIED WARRANTY OR CONDITION, THE SCOPE AND DURATION OF SUCH WARRANTY
OR LIABILITY SHALL BE THE MINIMUM PERMITTED UNDER APPLICABLE LAW.
viii. NOTHING IN THIS AGREEMENT WILL OPERATE SO AS TO EXCLUDE ANY LIABILITY THE
COMPANY MAY HAVE IN RESPECT OF FRAUD OR DEATH OR PERSONAL INJURY CAUSED BY THE COMPANY'S
NEGLIGENCE.
23. Settlement of Disputes.
You fully accept and agree that random number generator ("RNG")
software will determine the shuffling and dealing of cards and other randomly generated
events required in the Games. If there is a discrepancy between the result showing
on the Software (as installed and operated on your hardware) and our server, the
result showing on our server shall govern the result of the Game. Moreover, you
understand and agree that (without prejudice to your other rights and remedies)
the Company records shall be the final authority in determining the terms of your
participation in the Games, the activity resulting therefrom and the circumstances
in which they occurred.
24. Notices.
If you have any dispute with regard to any outcome in the Games or any other activity,
you must submit your complaint to the Company in writing within fourteen (14) days
of the incident by email to Any notice we give to you (save as otherwise set
out herein) will be sent to the email address that you provided when you registered
your Account. It is your responsibility to give us notice of any changes to this
address through the 'Change Email' facility in our Software and regularly check
your email account for emails from the Company.
25. Governing Law.
This Agreement shall be governed by and construed in accordance with the laws of
Great Britain without giving effect to conflicts of law principles. You irrevocably
agree to submit, for the benefit of the Company, to the exclusive jurisdiction of
the courts of Great Britain for settlement of any disputes or matters arising out
of or concerning this Agreement or its enforceability. If any part of this Agreement
is found to be invalid, illegal or unenforceable in any respect, it will not affect
the validity of the remainder of the Agreement, which shall remain valid and enforceable
according to its terms.
26. Assignment.
We reserve the right to transfer, assign, sublicense or pledge this Agreement, in
whole or in part, to any person without notice and you will be deemed to consent
to such assignment. You may not assign, sublicense or otherwise transfer in any
manner whatsoever any of your rights or obligations under this Agreement.
27. Third Party Rights
Except insofar as this Agreement expressly provides that a third party may in their
own right enforce a term of this Agreement, a person who is not a party to this
Agreement has no right under local law or statute to rely upon or enforce any term
of this Agreement but this does not affect any right or remedy of a third party
that exists or is available other than under local law or statute.
28. Entire Agreement, Modification and Amendments.
You fully understand and agree to be bound by this Agreement and as modified and/or
amended by the Company from time to time. The Company may amend this Agreement at
any time by publishing the modified Agreement on the relevant page of the Platforms
or any place through which you access the Services. Any such modification will take
effect immediately upon notification and in any event within 30 days of publication.
If any modification is unacceptable to you, your only recourse is to terminate this
Agreement. Your continued use of the Software following notification or as the case
may be such 30-day period will be deemed binding acceptance of the modification.
It is your sole responsibility to review this Agreement and amendments hereto each
time you play. This Agreement and the documents referred to herein represent the
complete and final agreement between you and the Company in relation to this agreement
and supersedes any and all prior agreements between you and the Company.
PLEASE PRINT THIS PAGE AND STORE FOR YOUR FUTURE REFERENCE. IN ADDITION, WE SUGGEST
THAT YOU PRINT AND STORE ALL TRANSACTION RECEIPTS AND GAME RULES AS APPLICABLE TO
YOUR ACTIVITIES.